While outstanding design and our powerful platform are our core strengths, ultimately our business is all about people, which is why we deliver hands-on support on an ongoing basis to all of the online retailers that we work with. This allows us to forge long-term relationships with those we work with, be driven by their goals, and take a partnered approach to achieve growth and success in an increasingly competitive sector. Please see below for more info about our unrivalled support package.

Account Management

All of the online retailers we work with benefit from a dedicated Account Manager that's on hand to discuss queries or business development plans, or provide service info and general guidance.

100% singapore Based

Our Technical Support teams manage an Online Support System, which retailers can use to let us know about technical issues, ask for help, or request additional developments.

eCommerce Hosting

Developed to meet the specific needs of online stores that handle transactions, our hosting service provides high levels of system protection and backups.

Platform Enhancements

We continuously improve our platform and its performance to the benefit of all the online retailers we work with, and frequently enhance existing features or add new ones at no charge.

eCommerce Forums

We like to engage face to face with retailers on a regular basis, which is why we hold regular forums and workshops across Singapore which everyone we work with can attend, free of charge.

Comprehensive Training

For every new store that we build, we also deliver comprehensive admin system training to ensure our clients can easily manage their stores and fully utilise the power of our platform.

Online Knowledge Base

We provide access to an online resource offering general eCommerce advice, how-to user guides, and handy info on how to use our admin system and its eCommerce features.

Advice & Performance Reviews

Our Business Development department offers ongoing consultancy and store reviews to online retailers that request advice on how to increase their growth and marketshare.