While outstanding design and our powerful platform are our core strengths, ultimately our business is all about people, which is why we deliver hands-on support on an ongoing basis to all of the online retailers that we work with. This allows us to forge long-term relationships with those we work with, be driven by their goals, and take a partnered approach to achieve growth and success in an increasingly competitive sector. Please see below for more info about our unrivalled support package.
WHAT YOU CAN EXPECT
All of the online retailers we work with benefit from a dedicated Account Manager that's on hand to discuss queries or business development plans, or provide service info and general guidance.
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Our Technical Support teams manage an Online Support System, which retailers can use to let us know about technical issues, ask for help, or request additional developments.
Developed to meet the specific needs of online stores that handle transactions, our hosting service provides high levels of system protection and backups.